We speak patienese.

We speak patienese – in patient programs, hotlines & homecare

How do you design patient services that improve therapy support, strengthen therapy adherence, and guide patients safely through complex treatment pathways?

Two strong roots

Vilua Vitartis brings together two companies that have been shaping patient management, patient support programs and medical information hotlines for decades. This experience forms the basis for reliable, patient-centered care.

Homecare meets digitalization

Vitartis brings homecare expertise, homecare service, scalable care management and real therapy support, while Vilua adds patienese and HCP communication, health coaching and digital expertise. The result is modern patienese services with substance.

Measurable impact

The combination makes patient programs effective and comprehensible – with better adherence, more orientation and less uncertainty. Vilua Vitartis is constantly developing patient services, for everyone involved in healthcare.

Our solutions

Our solutions that make care better

Our services range from patient programs (PSP), which offer therapy orientation as well as structured care and support to increase therapy adherence and are implemented in an indication-specific and everyday manner, to medical hotlines with verifiable quality in patient-oriented medical information that is transparently documented and professionally safe. In addition, we offer homecare with professionally qualified support at home, including home infusion, nurse service, injection training and care coordination. The range of services is rounded off by digital services: innovation-driven services that reach patients via telemedicine, video consultations, chat dialogs and AI-supported interaction and make care more accessible.

Modular benefits – as individual as your care.

VilVit Consulting provides support in the design and management of patient support programs, hotline structures and care management. Home infusion & nurse services ensure safe home treatment including documentation and coaching. Care management coordinates patienese, service providers and healthcare processes. Digital contact channels offer telemedicine as well as video and chat services with clear processes. Medinfo hotlines provide reliable information on treatment and product issues, while health coaching boosts motivation and treatment adherence. AI & ViVi helps with orientation and knowledge navigation, VR technology makes it possible to experience applications and therapies in an understandable way.

Our service portfolio - from consulting to health coaching

For us, experience means 30 years of patient care in over 30 indications, supported by an established nurse network and documented quality in homecare processes. We create process reliability through compliance-compliant workflows, clear documentation, validated hotline procedures and transparent quality indicators. This foundation is combined with a patienese attitude: patient empowerment, understandable language and structured support – so that people are not only informed, but also safely accompanied.

Let's talk

If you want to set up patient programs, improve medinfo hotlines, integrate homecare services or develop digital care channels, talk to us. We think along with you, take the pressure off teams and deliver reliably.

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Your contact details

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If you want to call us directly. No problem, we are available for you personally from Monday to Friday from 8 am to 6 pm. Telephone: +49 3834 83093-104